Privacy Policy
Effective date: August 2026
Counseling With Kirra (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through this website.
This Privacy Policy explains what information we may collect through our website, how we use and protect it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide when you:
Submit a contact or appointment-request form
Call, email, or otherwise communicate with us
Subscribe to communications, if offered
Request information about our services
This information may include your name, email address, telephone number, preferred method of contact, and any information you choose to include in your message.
Please do not include highly sensitive medical, mental health, financial, or other confidential information in a general website contact form unless the form specifically indicates that it is secure.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Internet Protocol address
Browser and device type
Pages visited
Referring website
Approximate geographic location
Date, time, and duration of visits
General website-usage information
We may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve the visitor experience. You can control cookies through your browser settings, although disabling them may affect certain website features.
How We Use Information
We may use information collected through this website to:
Respond to inquiries and appointment requests
Provide information about our therapy and consultation services
Operate, maintain, and improve the website
Monitor website performance and security
Comply with legal and professional obligations
Protect the rights, safety, and security of our clients, clinicians, practice, and others
We do not sell or rent your personal information.
Online Communications and Emergencies
Submitting a website form, email, or appointment request does not establish a therapist-client relationship. It also does not guarantee that your message will be reviewed immediately.
Electronic communications may not be fully secure. Please avoid using this website or email to communicate urgent, highly sensitive, or emergency information.
If you are experiencing a mental health emergency, call 911, go to the nearest emergency room, or call or text the 988 Suicide & Crisis Lifeline at 988. This website is not monitored as an emergency or crisis-response service.
Third-Party Service Providers
We may use outside service providers to operate our website and practice, such as website hosting, appointment scheduling, client portals, payment processing, email, analytics, or security providers. These providers may process limited information on our behalf as necessary to perform their services.
Third-party services have their own privacy practices. We encourage you to review their privacy policies before providing information through their platforms.
Our website may also contain links to external websites. We are not responsible for the privacy, content, or security practices of those websites.
HIPAA and Client Health Information
This website Privacy Policy applies primarily to information collected through our public website.
If you become a client, protected health information created or maintained as part of your care may be governed by the Health Insurance Portability and Accountability Act (“HIPAA”), other applicable privacy laws, and our Notice of Privacy Practices.
Our Notice of Privacy Practices provides additional information about how health information may be used and disclosed and describes your rights concerning that information. [Insert link to Notice of Privacy Practices, if available.]
Information submitted through a general website form may not be treated as protected health information until a therapist-client relationship has been established and the information has been received or maintained within an appropriate clinical system.
Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect information collected through our website. However, no website, email transmission, or electronic storage method can be guaranteed to be completely secure.
Children’s Privacy
This website is intended for a general audience and is not designed to collect personal information directly from children under 13. If you believe a child has submitted personal information through the website without appropriate parental or guardian consent, please contact us so that we can address the matter.
Your Choices
You may:
Choose not to provide personal information through the website
Disable or limit cookies through your browser
Request that we correct or delete personal information collected through the website, subject to applicable legal and professional record-retention requirements
Opt out of nonessential marketing communications by following the instructions in those communications or contacting us
These choices apply to general website information. Separate rights and requirements may apply to clinical records and protected health information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The effective date at the top of this page will indicate when the policy was most recently revised.
Contact Us
If you have questions about this Privacy Policy or our website privacy practices, please contact:
Counseling with Kirra
355 S. Teller St. Suite 209, Lakewood, CO 80226
720.307.4647
kirra@counselingwithkirra.com